PRIVACY POLICY G.aroma


This Privacy Policy describes how G.aroma (“we”, “us”, “our”, or the “Company”) collects, uses, and discloses personal information when you visit our website, place an order, or otherwise interact with us.


1. COLLECTION OF PERSONAL INFORMATION When you use our website, we may collect certain information about your device, your activity on the website, as well as information necessary to process orders or provide customer support.

Personal Information refers to any information that can directly or indirectly identify you.


2. TYPES OF PERSONAL INFORMATION WE COLLECT

2.1Device Information Examples include:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookies and similar tracking technologies
  • Pages or products viewed
  • Referring website or source
  • User interactions with the website (clicks, scrolling, navigation)

Purpose of collection:

To ensure proper website functionality, analyze performance, improve user experience, and maintain security.

Source:

Collected automatically when you access the website.


2.2 Order Information Examples include:

  • First and last name
  • Shipping and/or billing address
  • Email address
  • Phone number
  • Order details (products purchased, quantities, prices)
  • Payment-related information (processed by payment providers)

Purpose of collection:

To process and fulfill orders, accept and manage payments, arrange delivery, communicate with customers, prevent fraud, and comply with legal and accounting obligations.


2.3 Customer Support Information Examples include:

  • Content of messages and inquiries
  • Email correspondence
  • Any information you provide to help us resolve issues or requests

Purpose of collection:

To provide customer support and improve service quality.


3. HOW WE USE PERSONAL INFORMATION We use personal information to:

  • Provide and fulfill ordered products or services
  • Process payments and deliveries
  • Communicate with customers
  • Provide customer support
  • Analyze and improve website performance
  • Ensure security and prevent fraud
  • Send marketing communications (where permitted by law or with your consent)

4. SHARING PERSONAL INFORMATION

We may share your personal information with third parties only to the extent necessary to fulfill our obligations, including:

  • Payment service providers
  • Shipping and delivery services
  • Analytics and marketing service providers
  • Government authorities, if required by law
  • We do not sell your personal information to third parties.

5. COOKIES

Our website uses cookies to:

  • Ensure proper website functionality
  • Save user preferences
  • Analyze website traffic and usage
  • You can manage cookies through your browser settings. Limiting or disabling cookies may affect certain website features.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.


7. DATA SECURITY

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.


8. YOUR RIGHTS

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of your data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.


9. CHILDREN’S INFORMATION

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.


10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites.


11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on our website with the updated date.


12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:



G.aroma

Email: Gubanovaroma@gmail.com

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